211 - Connecting people to local resources.
The Benefit Kitchen
Each year, 103 million Americans leave $80 billion in public benefits unclaimed. United Way is committed to ensuring that struggling families in our state are aware of the benefits for which they qualify and know how to apply for them. The Tennessee Benefit Kitchen is a free screener that all Tennesseans can use to determine eligibility for several tax credits and many federal, state, and local public benefits – and to access the application sites to apply for those for which they qualify.
How It Works
Tennessee residents can simply text “Benefits” to 211-211, and they receive a series of screener texts to see what they may qualify for. The screener should take 5-10 minutes to complete. Once completed, they immediately receive notice of tax credits and benefits for which they are eligible, along with the links to apply to each benefit. The tax credits and benefits covered in the screener currently include a wide range of options from Food Stamps (SNAP) and Cash Assistance (TANF) to the Children’s Health Insurance Program (CHIP) and Home Energy Assistance (HEAP).
Text “Benefits” to 211-211
United Way is there when our communities need us. One way that happens — in 99% of the U.S. and across Canada — is through 211. This confidential 24/7 call center connects people with locally available help. In 2023, 211 fielded 15.4 million requests for help in the U.S. 211 is free to use. And it’s available 180+ languages.
Our main goals
Established in 2000 by the Federal Communications Commission as the three-digit number to reach information and referral services for health, human, and social organizations, today 211 is a resource for help and hope in communities, such as ours all across North America.
Critical Needs Dial 211
211 provides unmatched, critical services for Sevier County Residents— 211 is a vital service leveraged by millions of people across North America. Every day, clients contact 211 to access free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utilities payment assistance, employment services, veteran services and childcare and family services.
